Customer care supports shoppers across the UK and US with sizing, delivery and order questions.
Our customer care team is available Monday–Friday. We typically reply within one business day. For general questions, please include as much relevant information as possible so we can assist you efficiently.
For questions about an existing order, please include your order number and the email address used at checkout. Full order support will be available before launch.
For sizing or product guidance, please include the product name and your usual size. We will help you choose the most suitable option.
For press, editorial and collaboration enquiries, please contact us with the publication or project name, relevant dates and a short introduction.
For customisation or bespoke requests, please tell us which DAEDAE piece you are interested in and describe the changes or ideas you have in mind. Availability depends on the design and production requirements.
